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If you forgot your password

If you have forgotten your password, there is the option to create a new password.

Passwords are encrypted in AcubizEMS and therefore not possible to receive your existing password.

NOTE: This article is not relevant if Single Sign On (SSO) is used.

Go to the Login page of your companys AcubizEMS and click Forgotten your password

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You will be guided to a page where you must enter your email address. The same e-mail address you have in AcubizEMS

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Enter your email address and click on Request password.

You will after a few minutes receive an email with your new password, created by AcubizEMS. Log in with your new password. If necessary you can change the new password to a more personal password.

Note. You may need to check your spam/junk folder in your mailbox.

Error Messages:

If you enter an unknown e-mail address the following error message appear:

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You should contact your company AcubizEMS administrator for further help.

 

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