If a user experiences that they are trying to send the cost of approval to their manager (approver), it may be because an approver is missing from the transaction.
If a user is created without an approver on his user profile, the user will not be able to forward his transactions for processing and thus the transactions remain with the user.
Change approver on user
How to change the manager/approver on a user >>
Update master data on transactions
How to update the user master data on existing transactions in Acubiz >>
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