Support, synchronization and information – Acubiz Help Center

The Acubiz app offers various support options directly in the App. Go to settings

Select Support

Below are the following options in connection with any. experience problems that you can remedy yourself or you need to contact your Acubiz Pro-User (What is a Pro-User?) in your company.

Details for support

Specific information about your mobile device model and OS version and the installed Acubiz version. This is important information related to support.

Help center

This is a direct access to the Acubiz online Help center with instructions and guides for the use of all functions in the app.
Clicking on the Help Center opens the information in a browser on your device

Terms of use

Link to Acubiz terms

Privacy Policy

Link to Acubiz Privacy Policy

Open Source Libraries

Shortcut to app settings in the phone

Send app information

In some cases, Acubiz Support may ask to receive technical information on the user's phone.
This feature sends an email to Acubiz Support containing the technical information as well as setup parameters. No personal information is sent.

Update app data

If you find that Acubiz One is not 100% up to date with the company's data, you can choose to perform a full synchronization of data from Acubiz 'servers to the phone.
This can often remedy any. periodic synchronization issues between phone and Acubiz servers.'