Replace Receipt for a Declined Transaction

If a transaction is declined due to an incorrect receipt, you can easily replace it.

Open the rejected transaction (marked with an exclamation mark).

The rejection reason will be displayed. If the receipt doesn't match the expense, click OK and then the red crosses on the receipt to remove it.

You can then add a new receipt by clicking the image placeholder with +.

Select the new receipt image (or retrieve it from your phone's gallery) and press SAVE.

The new receipt is now attached to the transaction, and you can submit it again.

Note: You can also change any accounting details if needed. The transaction will be resubmitted for approval.

Note: The removed receipt is not deleted; it's in your receipt bank for reuse or permanent deletion.

See more about how to delete your receipts if you no longer need them >>