Move Transaction to User Where Automatic Match Is Not Possible

Transactions Not Matched to an Employee

In the NOT MATCHED (Finance) section of the menu, you’ll find credit card transactions that haven’t been linked to an employee yet. Usually, transactions can be automatically matched to a user, but sometimes this doesn’t happen because the transactions are related to the account rather than the card. For example, account fees or interest charges might not be tied to a specific user.

• ℹ️ Transactions for interest and/or account fees shouldn’t be automatically matched to a user.

To help settle these transactions, you’ll need to assign them to a user who can handle the settlement. Here’s how you can do it:

Go to FINANCE

Then select NOT MATCHED

Move Transactions to an Employee

Transactions that aren’t linked to an employee usually have one of these characteristics:

1. The match key isn’t unique
   For example, the key might be 00000000, so no automatic match should be made
   
2. No match key is provided
   In this case, an automatic match can’t be made
   

To assign these transactions, follow these steps:

1. Go to NOT MATCHED
2. Click the plus sign to expand your credit card provider
3. Click the plus sign to expand the transactions
4. Select the transaction by checking the box
5. Click the Move selected e-transactions to user button
6. Choose the employee who will receive these transactions
7. Click the Change employee button

The transaction will now be assigned to the chosen user. You can use this same process for any similar transactions going forward.