Support, Synchronization, and Information

In the Acubiz app, you have direct access to various support tools and information. You can find them by going to Settings and selecting Support.

Below you can see the available features if you need troubleshooting or need to contact your company's Acubiz Pro user (What is a Pro user?).

Support Options and Features

• Support Details
  Displays relevant information about your device model, operating system (OS version), and the installed Acubiz version. This information is useful to have on hand when dealing with a support case.
• Help Center
  Provides direct access to Acubiz’s online Help Center, where you can find guides for all the app’s features. The link automatically opens in your device’s browser.
• Terms of Use
  Direct link to Acubiz’s current terms of use.
• Privacy Policy
  Direct link to Acubiz’s privacy and confidentiality policy.
• Open Source Libraries
  Overview of Open Source libraries used in the app.
• Send App Information
  In some cases, Acubiz Support may need technical data to resolve an issue. This feature creates an email to support containing technical information and configuration parameters. No personal sensitive information is sent.
• Update App Data
  If you experience that the app does not display the latest company data, you can perform a full data synchronization from Acubiz’s servers to your phone. This often resolves irregularities in synchronization.

ℹ️ See also: How to Assign App Permissions in Acubiz